Back to Home

    Refund Policy

    Last updated: February 1, 2026

    💰 Refund Eligibility

    Refund requests are considered on a case-by-case basis and must be submitted within 14 calendar days of the original transaction.

    ✨ Eligible Circumstances:

    • Service unavailability exceeding 72 consecutive hours
    • Verified billing errors
    • Demonstrable failure to deliver agreed-upon service

    📋 Refund Process and Timeline

    To initiate a refund, submit a formal request through the Platform's support system.

    📝 Required Information:

    • Transaction identifier
    • Date of purchase
    • Detailed description of grounds
    🔍 Review within 10 business days
    💳 Processed within 5–7 business days

    🚫 Non-Refundable Items

    Certain services and products are explicitly excluded from our refund policy.

    ❌ Non-Refundable:

    • Fully rendered services
    • Accessed or downloaded digital goods
    • Consumed subscription periods
    • Promotional or discounted purchases
    • Administrative fees and processing charges

    ⚠️ Administrative fees, processing charges, and service surcharges are non-refundable under all circumstances.

    📊 Partial Refunds

    Where a full refund is not warranted, Darknet Markets Hub may issue a partial refund proportional to the unused portion of the service.

    💡 Users may accept or contest a partial refund determination. Contested decisions will be escalated through our Dispute Resolution process.

    📝 Policy Modifications

    Darknet Markets Hub reserves the right to amend this Refund Policy at any time. Changes take effect immediately upon publication.

    ✨ Important Notes:

    • Prior transactions governed by policy at time of purchase
    • Users encouraged to review periodically
    • Continued use = acceptance of updated policy